Sales Policy of Truerapic


Effective Date:January 3, 2025

Welcome to Truerapic, your trusted destination for high-quality Christmas-themed apparel and accessories. By shopping with us, you agree to the terms and conditions outlined in our Sales Policy. This policy ensures a seamless shopping experience while protecting your rights as a customer.

For any questions or concerns, you can contact us at:

1. Product Availability and Pricing

  • Product Selection: Our inventory includes a wide variety of Christmas apparel and accessories. All items are subject to availability and may sell out during peak holiday seasons. We recommend shopping early to secure your favorites.
  • Pricing Policy: Prices listed on our website are in USD and are subject to change without prior notice. We strive to ensure accurate pricing, but errors may occur. If an item’s price is incorrect, we reserve the right to cancel orders for the affected product(s).

2. Placing an Order

  • Online Orders: Orders can be placed through our website, www.truerapic.net. Simply browse our collection, add items to your cart, and proceed to checkout.
  • Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details. If you do not receive this email, please contact our customer support team.
  • Order Modifications: If you wish to modify your order, please contact us within 24 hours of placing it. After this timeframe, modifications may not be possible.

3. Payment Options

Truerapic accepts the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment gateways as listed on our website

All transactions are secure, and customer information is encrypted to ensure a safe shopping experience.

4. Shipping Policy

  • Shipping Locations: We currently ship to all states within the United States. International shipping options are not available at this time.
  • Shipping Fees: Shipping fees are calculated at checkout based on the destination and order weight. Occasionally, we may offer free shipping promotions.
  • Delivery Timeframe: Orders are typically processed within 1-3 business days. Delivery times vary based on your location and shipping method selected.

For more information, please visit our detailed Shipping Policy.

5. Returns and Exchanges

  • Eligibility: Items can be returned or exchanged within 30 days of purchase. Products must be unworn, unwashed, and in their original condition with all tags attached.
  • Return Process: To initiate a return, contact us via email at [email protected] with your order details. We will provide further instructions and a return authorization code.
  • Refunds: Refunds will be issued to your original payment method within 7-10 business days after we receive and inspect the returned items.

For detailed instructions, refer to our Return Policy.

6. Promotions and Discounts

Truerapic occasionally offers special promotions, discounts, and seasonal sales. These offers are subject to terms and conditions, including expiration dates and limited availability. Discounts cannot be combined unless explicitly stated.

Stay updated on our promotions by subscribing to our newsletter at www.truerapic.net.

7. Customer Support

Our customer support team is dedicated to assisting you with any questions, issues, or feedback. Reach out to us via:

Our operating hours are Monday to Friday, 9:00 AM – 5:00 PM CST.

8. Privacy Policy

We respect your privacy and are committed to protecting your personal information. For details on how we collect, use, and store your data, please read our Privacy Policy.

9. Limitation of Liability

Truerapic is not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances. By purchasing from us, you agree to release Truerapic from any liability for such events.

10. Policy Updates

This Sales Policy is effective as of December 4, 2024. Truerapic reserves the right to modify this policy at any time without prior notice. Updated versions will be published on our website.

For further details, visit www.truerapic.net.

Thank you for choosing Truerapic. We look forward to making your Christmas season truly magical!